Customer care

Lea Valley Homes are committed to offering excellent customer services, our sales and marketing team aim to ensure that your experience of buying a new home through us is as smooth as possible.

We will be open and honest with you and keep you informed throughout the purchase.

Your new home will be covered by a 10 year warranty.

Consumer Code

The aim of the Code is to ensure that all new home buyers:

  • are treated fairly at all times
  • are given reliable information about their purchase
  • know what service levels to expect
  • know how to access the dispute resolution scheme

For more information on the consumer code please visit