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Frequently asked questions

Please choose from the following Question and Answer Sections below:

General FAQ's
First Time Buyers' Initiative
Key Workers
Open Market HomeBuy (OMHB 25%)
Open Market HomeBuy (GLO)
Intermediate Rent
New Build HomeBuy
Social HomeBuy

If your questions is not answered here, please contact our support team directly.

General FAQ's
   
Question & Answers What is a HomeBuy Agent?
 

A HomeBuy Agent is a Registered Social Landlord (RSL) appointed by the Housing Corporation to provide a ‘one-stop-shop’ and point of contact for applicants interested in accessing Affordable Housing. They will assess your eligibility and give you details of available schemes in your area, and provide help and advice on all aspects of Affordable Housing.

HomeBuy Agents also help Housing Providers market their schemes, and provide them with the details of interested applicants.

Each HomeBuy Agents cover a particular geographical area, and has a proven track record in providing low cost home ownership.

 
Question & Answers Who can apply for help with affordable housing?
 

Anyone who cannot afford to purchase a suitable property on the open market can apply. However there are priority groups:

  • Existing tenants of local councils or housing associations
  • Those registered on housing waiting lists with local councils for social housing
  • Key Public Sector workers
  • Some other priority first time buyers who cannot purchase without financial assistance
 
Question & Answers Do I have to register with a HomeBuy Agent to be considered for Affordable Housing?
 

You will have to register with the HomeBuy Agent that either -

  • covers the geographical area where you live
  • or if you are a Key Worker, covers the geographical area where you work

Once registered, the HomeBuy Agent will share your information with Housing Associations who may also send you information on properties they are marketing. Lea Valley Homes is the HomeBuy Agent for Hertfordshire.

 
Question & Answers Which organisations offer key worker housing?
  It is usually Registered Social Landlords (RSLs) i.e. housing associations and trusts and some key worker employers.
 
Question & Answers How long will I have to wait before I get an offer / get re-housed?
  Key worker Rented: It is dependant on when or if a housing provider has properties available that meet your criteria e.g. choice of areas, correct number of bedrooms, and if you meet their criteria, particular key worker group etc

Extended Open Market Homebuy (Equity Loan): It is dependant on whether or not you meet the financial criteria (i.e. meet the minimum/maximum income levels), and various other criteria

New Build HomeBuy (Shared Ownership): It is dependant on whether you meet the financial criteria i.e. meet the minimum/maximum income levels, and other criteria. Different housing providers may have different qualifying criteria for applicants e.g. must live or work in a certain local authority area.

 
Question & Answers If I already own a property will I qualify for the scheme?
  You may do. To qualify to purchase you must be either a first time buyer or an existing shared-home owner who has a genuine need for another home to meet your household needs. You will need to sell your existing property to help finance the new property and invest the equity into your new home
 
Question & Answers If I buy a share in a property, who is responsible for the maintenance and repairs?
  It will be your responsibility to repair and maintain your new home. Most New Build HomeBuy properties will have a guarantee for the first 6 – 12 months for any defects caused by the builder’s workmanship, and all new properties are covered by the NHBC or Zurich guarantee for latent defects.
 
Question & Answers Who has to pay the Council Tax?
 

Whether you purchase a property through the HomeBuy schemes or rent through Intermediate Rent, you will be liable for any council tax charges.

 
Question & Answers How much do I need to be considered for buying through the low cost home ownership scheme ?
 

Buying a property is expensive, and applicants in the Herts. area will have to have access to approximately £3,500 to cover the ‘one-off’ legal fees, stamp duty, mortgage arrangement fees etc. This may be funded through your own savings or from help via family/friends etc. without the need to take out a personal loan or borrow the money on your mortgage.

We recommend you seek advice from an independent mortgage advisor to see if home ownership is a realistic option for you.

 
Question & Answers How do I know if I am eligible to apply for any of the schemes / products?
 

Reading the information on this web site, and it should give you a good indication if you are eligible to apply. Some schemes will only be available to key workers, but the scheme’s details should indicate this. If you are in any doubt, Contact Lea Valley Homes either by e-mail: leavalleyhomes@aldwyck.co.uk or by telephone on 01582 869440

 
Question & Answers I no longer live in the family property, but I am unable to remove my name from the mortgage as my young children still live there. Can I still apply?
 

If you have a court order, stating that you must help provide a home for children until they have left full-time education, you may apply - please check with Lea Valley Homes.

 
Question & Answers If I already own a home, may I apply?
 

If your current property is no longer suitable for your needs, and you are unable to afford the move to a suitable property without financial assistance, you may apply for assistance with the scheme. However, each case is judged individually and any current property would have to be sold, and the equity put into your new home.

 
Question & Answers How big a property can I buy?
  As a guide, 1 bedroom more than required based on your current household composition. Houses with 4 or more bedrooms may only be purchased in exceptional circumstances.
 
Question & Answers May I apply for key worker housing if I am not a U.K. citizen?
  Any key worker may apply as each applicant is judged on their individual circumstances.
 
Question & Answers May I purchase a property outside of Hertfordshire?
  Yes. However, if you are a key worker, it must still be within a reasonable travelling distance of your place of work in Hertfordshire ( i.e. 45 minutes )
 
REMEMBER! YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY OTHER DEBT SECURED ON IT.
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Lea Valley Homes is a division of Aldwyck Housing Group,
6 Houghton Hall Business Park, Porz Avenue, Houghton Regis, Beds, LU5 5UZ
Tel: 01582 869440